Keys locked inside, a key snapped off in the lock, or a door that won’t lock after a break-in. Call (07) 4138 7400, tell us where you are, and a mobile locksmith comes to you with the ETA and the price sorted before we leave.
Locked out of a house or apartment, nearly every door can be opened with picks and bypass tools, no drilling. High-security and deadlocked doors take longer. If drilling really is the only option, you’re told first and a new lock goes in on the spot, so the door locks again before we leave.
Keys locked in the car at the beach, the shops or a holiday park? Most cars, utes and hire cars open without a mark. If the keys are lost rather than locked inside, our car locksmith page covers replacements.
Salt air and sand wear locks out fast on the coast, and a key that drags is the one that snaps. We extract the broken piece, cut a fresh key and check the lock. If the cylinder is corroded, it’s usually worth replacing while we’re there.
Call the police first, then us. We repair or replace forced locks, make doors and windows lockable so the place is secure tonight, and rekey everything if keys went missing. You get an itemised invoice for the insurer.
Child or pet locked in a car?
Call 000 first. A closed car gets dangerously hot within minutes. RACQ also attends these call-outs free on 13 11 11, member or not. Don’t wait for a locksmith.
Have proof of address ready. A licence, lease, rates notice or bill. A reputable locksmith checks before opening anything.
Don’t try the window or the door frame. A broken window or split frame costs more than the lockout, and leaves the house open.
Call-outs outside business hours cost more, because someone is on call to take them. You’ll hear the after-hours price on the phone, so you can decide whether to go ahead now or wait for the morning.
Try the holiday manager or host first, since they usually hold a spare or a code. If you can’t reach them and need in now, call us, and have your booking confirmation handy as proof you’re staying there.
No, but you need to show you live there or have the right to be there: a licence with the address, a lease, a booking or a bill.
Usually not. Most lockouts end with the door open and the lock working. A replacement is only needed if the lock is broken, forced or has to be drilled.
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